EV charging infrastructure requires more than installation

 

Monthly or yearly

A/S Management

Operators can manage maintenance risk through a fixed monthly support structure.
NYX Global supports the process from issue intake and technical review to manufacturer communication, spare parts coordination, field service arrangement, and service reporting.

 

Manufacturer-Linked Parts Support

By working with Korean EV charger manufacturers and technical partners, we help reduce repair lead time, improve parts coordination, and create a more efficient service process for operators.

SLA-Based Operation Support

Our service goes beyond simple repair coordination. We help track issue history, repair status, recurring failures, parts usage, recovery time, and operational performance so operators can manage their charging assets more systematically.

 

What We Support

  • EV charger issue intake and technical review

  • Remote diagnosis and first-level troubleshooting

  • Manufacturer technical communication

  • Spare parts coordination

  • Field repair and service coordination

  • Recurring issue tracking

  • SLA reporting and operation data management

  • Paid repair management after warranty expiration

  • Long-term maintenance and replacement planning